Communication Starts with Deep Listening
Do colleagues and friends say you are a good listener? Whatever role you play in a team, listening is a vital ingredient in your own and the team’s success. Without listening, there is misunderstanding, duplication of effort, disagreements, disengagement, lower wellbeing, and less creativity. New ideas emerge in the space between people in teams. And when we aren’t listening to each other’s perspectives and insights, we are not making the most of the rich resources we have.
In research, 75% of people think they are above or well above average in their listening abilities. Only 12% of those people rated their colleagues as having above or well above-average abilities. We’re biased – we think we are better than others at listening.
Rate your listening abilities
We also know that people can learn to become better listeners. To do so, we need to take a hard look at ourselves and ask friends, colleagues, and loved ones for their views on our abilities. We also need to improve how we listen by emulating those around us who do it well.
Improve your listening skills by listening to one conversation at a time – seek to have connected conversations with the people around you.
Take the assessment
We’ve adapted a widely used questionnaire called the listening styles profile. The survey takes just a few minutes. After this, you will see your results on the screen. You can also have the results emailed to you to share with others for their opinions.
Take your time to read each of the following statements. The stronger you disagree with the statement, the lower the number you will score. The stronger you agree, the higher you will score.
Do the assessment, then ask a close colleague to do it, too. This step is crucial as it provides a different perspective. Then, schedule a meeting and compare results.
| Response | Description |
|---|
| 1 | Strongly Disagree |
| 2 | Disagree |
| 3 | Somewhat Disagree |
| 4 | Unsure |
| 5 | Somewhat Agree |
| 6 | Agree |
| 7 | Strongly Agree |